MSP Services

A NEW TYPE OF MANAGED IT SERVICES

In today’s ever evolving digital world, growing businesses want cutting-edge technology and IT support to operate efficiently and remain competitive. However, managing the continuing costs of technology and the assistance required to use and maintain it can be difficult for small to medium-sized businesses (SMBs).

As a Managed Service Provider, One Click Technology Group works closely with prospects, clients, partners, and VARs to understand their story, their culture, their ambitions and goals.  The more we know, the more we can achieve: agility, innovation, market relevancy, competitive edge…

IT Support, Extensive Monitoring, and Meaningful Reports

With data-driven support, we take the complexity out of IT management. Our holistic strategy focuses on increasing productivity, security, and business value through our unique way of delivering IT.  Our team of Managed Services experts proactively monitor your critical systems to prevent problems, providing support to end users, applying system patches and upgrades, and providing monthly reports, letting you focus on what really matters for your business.

Not only do we proactively monitor your network, computer systems, and network security. Our core managed service plans include back-ups, password management, and endpoint continuity.

It’s All in the Plan

From hosted email with your own custom domain, to all your daily needs desktop applications such as Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and more, Microsoft 365 has it all. With 365, employees can even access their work emails or saved cloud documents from any browser on any PC if configured to do so.
You never know when you'll experience data loss, and it can be disastrous for your organization. Having a solution to effortlessly recover all your files if you ever lose any data is a necessity. Our cloud-based backup solution, enVault, backups can be configured to store all PC data, or specific drives and folders giving you the peace of mind that your organization will stay up and running.
Email is the quickest and easiest way for a hacker to attack your organization. Whether it’s phishing, viruses, or even malware, our email security platform secures your organization’s internal and external communication. By using a combination of anti-virus, anti-spam, and email encryption to detect unwanted or malicious content and keep it out of your end-user’s inboxes.
Cyber-attacks happen quickly and can devastate your organization. Having the right cybersecurity technology is an integral part of doing business in today’s world. With our 24/7 autonomous cyber security and reporting, we are able to identify malware, ransomware, and background security breach attempts in real time and with greater visibility to ensure the best in endpoint security.
All too often we see that network administrators are not using long, unique, and frequently changed passwords. We get it. It’s hard to manage multiple logins across different platforms, it can be easier for employees to just use the same password. With our platform, passwords generated with over 20 characters and stored in a vault and automatically generated and securely filled when accessing a site or application.
When it comes to ensuring sure things function well, RMM software is the one in charge. With daily health and status checks our team ensures that each PC is running smoothly and scan for consecutive failed logins and alert us if there has been an attempted security breach. The scans also apply patches and maintenance afterhours to make sure each machine has the latest windows and security updates available.
BASE

  • MSP Platform
  • Remote Monitoring and Alerting
  • Remote Patch Management
  • Microsoft 365
  • enVault Cloud Backup
  • Managed Security Services
  • Password Management
  • Remote Incident Remediation
PRO

  • MSP Platform
  • Remote Monitoring and Alerting
  • Remote Patch Management
  • Microsoft 365
  • enVault Cloud Backup
  • Managed Security Services
  • Password Management
  • Remote Incident Remediation
  • VPN Services
  • Remote Help Desk
PLUS

  • MSP Platform
  • Remote Monitoring and Alerting
  • Remote Patch Management
  • Microsoft 365
  • enVault Cloud Backup
  • Managed Security Services
  • Password Management
  • Remote Incident Remediation
  • VPN Services
  • Remote Help Desk
  • Performance Monitoring
  • On-Site Incident Remediation

Optional Add-ons

Every organization is unique, and some need extra support to run efficiently and effectively. The following services can be added on to any of our packages:

Our Cleveland-based team has provided IT services to Northeast Ohio and Western Pennsylvania for over 20 years. Our certified experts bring deep knowledge of IT technologies to ensure your systems handle your IT needs today and grow to meet your needs in the future. Whether your industry is distribution, education, food services, manufacturing, municipal government, non-profit, technology, or other, managed services from One Click Technology Group combine industry expertise with technology to deliver effective technical solutions.

We ONLY focus on delivering your project RIGHT the first time to deliver value immediately to your company.

Great Support

With all the years of successful IT work and projects behind us, our team is always there to kindly suggest solutions or help within a blink of an eye.

Quick questions about a new laptop? Done. Architect and build a new Mobile App? Done. Need to drive clients via a drip campaign to your new product? Done.

Great Pricing

We believe that a fair price is what all of our clients, and future ones, deserve. It’s difficult to run a business in today’s tough, economic conditions and we’ve set out to always try to extend the best contract pricing possible to our clients. We regularly negotiate our own costs and pass the savings onto you!

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